Legal

Jamison Counseling & Consulting™
Katharine Jamison, LCPC | Idaho, California & Texas

Privacy Policy & Notice of HIPAA Practices

This notice describes how psychological, mental health, and professional information about you may be used and disclosed, and how you can obtain access to this information. It contains important information about professional services, business policies, and the Health Insurance Portability and Accountability Act (HIPAA), a federal law that provides privacy protections and patient rights regarding your Protected Health Information (PHI).

Uses and Disclosures for Treatment, Payment, and Healthcare Operations

PHI may be used or disclosed for treatment, payment, and healthcare operations with your consent.

“PHI” refers to information in your health record that could identify you.

“Treatment” includes providing, coordinating, or managing your healthcare, such as consulting with your physician or another provider.

“Payment” includes obtaining reimbursement from your health insurer or determining eligibility and coverage.

“Healthcare Operations” includes quality assessment, audits, administrative services, and care coordination.

“Use” applies to activities within my office. “Disclosure” applies to releasing information to outside parties.

Uses and Disclosures Requiring Authorization

PHI may only be used or disclosed outside of treatment, payment, and healthcare operations with your written authorization. This includes the release of psychotherapy notes. You may revoke any authorization at any time in writing.

Uses and Disclosures Without Consent or Authorization

Disclosure without consent is permitted only in the following circumstances: suspected child abuse or neglect, adult or domestic abuse, health oversight proceedings, judicial or administrative orders, or serious threat to health or safety.

Nature of Counseling Services

Counseling sessions are collaborative and address personal, relational, or behavioral concerns. Success depends on openness and commitment to the process.

Note on Coaching and Consulting Services

Coaching and consulting are educational and developmental in nature and are not psychotherapy or healthcare services. HIPAA does not apply, however all information shared will be treated with strict confidentiality except where disclosure is required by law.

Telehealth

Sessions may be conducted via secure, HIPAA-compliant video platforms. By participating, you acknowledge and accept the limitations of telehealth, including technical failures or reduced privacy.

Records

Brief records are kept of each session including date, symptoms, progress, and significant issues discussed. Records are maintained securely and confidentially.

Your Rights Under HIPAA

You have the right to access your records, request confidential communications, request restrictions on use and disclosure, request amendments to your records, receive an accounting of disclosures, and obtain a paper copy of this notice upon request.

Katharine Jamison, LCPC reserves the right to update these privacy policies and will notify you of any changes at your next visit or by email.

Terms & Conditions

Services Offered

Jamison Counseling & Consulting offers the following services: individual counseling (video and in-person), text coaching, clinical supervision, comprehensive diagnostic assessments, The Intensive coaching program, and the Groundwork program. Each service has its own format, pricing, and eligibility requirements, described on the relevant service pages.

Eligibility

Counseling services are available to adult individuals residing in Idaho, California, or Texas. Clients outside these states are eligible for coaching services only. All services are for adults 18 and older.

Payment

Payment is collected in advance through designated payment links. By completing payment, you agree to these terms and conditions. Session fees and program pricing are listed on the relevant service pages and are subject to change with notice.

Cancellations

For individual sessions, at least 24 hours notice is required to cancel or reschedule. Cancellations within 24 hours are subject to a $95 fee. Monthly programs and retainers follow the refund policy outlined below.

Communication

Email and text are available for administrative purposes only such as scheduling. These channels are not secure and should not be used to share sensitive information. Responses are provided within 24 to 48 hours on business days, Tuesday through Friday. Emergency services are not provided. In a crisis, call 911 or go to your nearest emergency room.

Consent to Treatment

By scheduling and paying for services, you acknowledge that you have read and understood these terms, consent to the nature and limitations of the services selected, and agree to participate in accordance with the policies described here.

Limitation of Liability

Jamison Counseling & Consulting is not liable for outcomes resulting from the use of information provided in coaching, consulting, or program content. Counseling services are provided within the scope of licensure and applicable professional standards.

Refund Policy

At Jamison Counseling & Consulting, I want you to feel confident before you invest. Here is how refunds work across services:

Individual Counseling Sessions (Self-Pay)
Sessions are paid in advance. Cancellations made more than 24 hours before a scheduled session receive a full refund. Cancellations within 24 hours are subject to the $95 late cancellation fee; the remainder is refunded.

Text Coaching
Billed monthly in advance. If you decide to stop mid-month, a prorated refund is issued based on days remaining. Just reach out and it will be taken care of promptly.

The Intensive
Refunds are handled case by case. A full refund is available before the program begins. Once underway, partial refunds are available based on what has been delivered.

Groundwork
Full refund available within 7 days of purchase if program content has not been accessed. After that, partial refunds are available based on progress through the program.

Clinical Supervision
Billed as a monthly retainer paid in advance. Full refund available if cancelled before the month begins. Mid-month cancellations are prorated based on sessions completed.

Assessments (FAA, FMLA, CDA)
Assessment fees are non-refundable once the evaluation process has begun. Full refund available for cancellations made before the appointment.

How to Request a Refund
Contact me directly by text or email. Refunds are processed through the original payment method within 5 business days.

Katharine Jamison, M.Coun, NCC, CCMHC, LPC, LCPC, LPCC
Idaho, California & Texas
katharinelcpc@gmail.com | Text (208) 495-5591
Tuesday through Friday, 9am to 3pm MST
3350 W. Americana Terrace, Suite 100, Boise, Idaho
Jamison Counseling & Consulting™ | All rights reserved.